FAQS

Check in at 2EST and Check out is at 2EST.

All bookings have a 24 hour window between guests.

Yes, well behaved dogs are allowed with prior approval.

Yes, the yards are fully fenced but there is not a child safety fence or cover on the pool.

The properties are completely non-smoking including the sunrooms.

The houses include toilet paper, paper towels, toiletries, towels, linens, basic spices, hair dryers, dish soap, laundry soap, etc. Due to Covid we have removed condiments and decorative throws/pillows but otherwise our goal is that you can show up without needing to bring anything.

All properties have commercial high speed wifi. Please note that the towers in New Buffalo are not the best but we have the best version available for the area.

All tvs are equipped with YouTube TV, Netflix, Prime Video, Apple TV, Paramount, Disney+, etc. You may also log into your own channels if not available.

Yes we have firewood at each of the properties. It can also be purchased in town.

All properties have an outdoor gas grill.

For security purposes we don’t provide the address. We can provide general areas – distances to popular attractions are listed in the VRBO listing.

Each property includes both a standard coffee pot and a Keurig. We do not provide coffee. The Blue Heron also includes a Nespresso machine.

A few days prior to check in, you’ll receive the key codes and alarm code to access the property.

There is a grocery store (Barney’s) and Dollar General in town. Michigan City (15 min away) has a variety of large stores including Walmart, Meijer, TJ Maxx, Aldi’s, etc.

The pool is set to be heated around 86 degrees May-October. The pool is closed mid-October through Mid-May.

Each house has a pack and play, high chair and safety gate for the stairs. We also have a company we can provide that rents larger items (cribs, etc). The properties are not child proof so book accordingly.

Parties and large groups are not allowed. Please note that the City of New Buffalo restricts the number of people onsite at any time to the total number allowed at each house. At no time should more than 12 people be onsite at any property.

Please see VRBO listings for additional detail but we require a minimum of 4 nights in the summer, 3 in the winter with week long rentals required at the Blue Heron.

You can book through VRBO or contact us directly for other options.

While there is a garage onsite we use it for storage and would recommend parking in the driveway. If you require garage parking please reach out prior to booking to see if we can accommodate.

Yes all properties have an improved permit with the city and meet the appropriate requirements.

We require a 50% deposit and a signed rental agreement. There is additional information ( https://cityofnewbuffalo.org/documents/short-term-rental-reservation-summary-form) the city requires that we will collect closer to the stay.

We refund 100% if more than 30 days in advance and 50% if within 15-30 days.